Shopping cart

Your Cart is empty

30% Black Friday Sale ! Use Coupon BLACK30 !

Cancellation policy

At ARSU, we understand that sometimes plans change. We aim to make our cancellation process as simple and hassle-free as possible.

1. Cancellation Timeline

You may cancel your order within 24 hours of placing it for a full refund. After this period, the cancellation policy will be subject to the following conditions:

2. How to Cancel an Order

If you wish to cancel your order, please follow these steps:

  1. Email our customer service at support@arsu.com with your order number.
  2. Request the cancellation and include any relevant details.
  3. Wait for confirmation from our customer service team regarding the cancellation.

3. Non-Cancellable Items

Some items cannot be canceled due to the nature of the product. This includes:

  • Personalized or custom-made items.
  • Gift cards and downloadable content.
  • Items marked as final sale during the purchase.

4. Refund Process

If your cancellation is approved, we will initiate a refund to your original payment method. Please allow several business days for the refund to be reflected in your account, depending on your bank or payment provider.

5. Contact Us

If you have any questions regarding our cancellation policy or need assistance, please do not hesitate to contact us:

Phone: +000000000